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Privacy Policy

Privacy Policy – Pawzenia 

At Pawzenia, we are committed to protecting your personal data and respecting your privacy in compliance with the UK GDPR and Data Protection Act 2018.

1. Information We Collect

We may collect:

  • Name

  • Email address

  • Shipping and billing address

  • Payment details (processed securely via third-party providers)

  • IP address and browsing data

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Provide customer support

  • Improve our website and services

  • Send updates (only if you opt-in)

3. Legal Basis for Processing

We process your data based on:

  • Contractual necessity (orders)

  • Legal obligations

  • Legitimate business interests

  • Your consent (marketing)

4. Data Sharing

We may share your data with:

  • Payment processors

  • Shipping providers

  • Suppliers (dropshipping fulfilment)

We never sell your personal data.

5. Data Retention

We retain your data only as long as necessary to:

  • Fulfil orders

  • Comply with legal obligations

6. Your Rights (UK GDPR)

You have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Object to processing

  • Request data portability

To exercise these rights, contact us at: [your email]

7. Data Security

We implement appropriate security measures to protect your information.

8. Cookies

We use cookies to improve user experience. See our Cookie Policy for more details.

Contact:

Email: [your email]

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