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Privacy Policy

Privacy Policy – Pawzenia 

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At Pawzenia, we are committed to protecting your personal data and respecting your privacy in compliance with the UK GDPR and Data Protection Act 2018.

1. Information We Collect

We may collect:

  • Name

  • Email address

  • Shipping and billing address

  • Payment details (processed securely via third-party providers)

  • IP address and browsing data

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Provide customer support

  • Improve our website and services

  • Send updates (only if you opt-in)

3. Legal Basis for Processing

We process your data based on:

  • Contractual necessity (orders)

  • Legal obligations

  • Legitimate business interests

  • Your consent (marketing)

4. Data Sharing

We may share your data with:

  • Payment processors

  • Shipping providers

  • Suppliers (dropshipping fulfilment)

We never sell your personal data.

5. Data Retention

We retain your data only as long as necessary to:

  • Fulfil orders

  • Comply with legal obligations

6. Your Rights (UK GDPR)

You have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Object to processing

  • Request data portability

To exercise these rights, contact us at: [your email]

7. Data Security

We implement appropriate security measures to protect your information.

8. Cookies

We use cookies to improve user experience. See our Cookie Policy for more details.

Contact:

Email: support@pawzenia.com

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